Returns & Exchanges

At OXYENERGY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items with original tags. Our streamlined process ensures that your shopping experience remains as seamless and stylish as our collections.

Return Process

• 1.
  Initiate Your Request

  Log into your OXYENERGY account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags, accessories, and protective seals are intact and included.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient doorstep pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.